AirPods Pro Service Program for Sound Issues 31 Oct 2020 by administrator

Apple has determined that a small percentage of AirPods Pro may experience sound issues. Affected units were manufactured before October 2020. An affected AirPods Pro may exhibit one or more of the following behaviors:

• Crackling or static sounds that increase in loud environments, with exercise or while talking on the phone
• Active Noise Cancellation not working as expected, such as a loss of bass sound, or an increase in background sounds, such as street or airplane noise